Gina and Susanna are back with a remote recording from a hotel room in Atlanta with some champagne while at this year’s amazing Outbound Conference. Susanna asks Gina about flattery and how it effects those that give and receive it. Gina makes the distinction between honest flattery and phony flattery and shares a story where some people felt that giving a genuine compliment about someone’s appearance was inappropriate.
Of course they bring this back to the workplace and sales environments. People want praise for the work they do, but often find it lacking from their managers. Gina talks about the corporate love language and the importance of leaders to know how to best treat and motivate their team members as individuals. Susanna talks about how growing up with lots of praise has both built up her confidence but also made her more needy for compliments and attention in her adult life. Which leads to the question, how do you you nurture people to self-motivate? Also, how to accept both praise and criticism in a healthy and productive manner, and the delicate nuances of the ‘shit sandwich.’
More about Gina
Engagement Expert – Speaker – Sales Trainer – Entrepreneur – Improv Comic
Gina is a Master Sales Trainer for Jeb Blount’s Sales Gravy who combines street smarts and improv comedy skills with her experience in the corporate and entrepreneurial worlds, which sets her apart from her competition.
“Sass without too much crass” is how Gina Trimarco describes herself. A high energy entrepreneur, engager, speaker, trainer, improv comedienne and podcast producer, Gina credits most of her success on her upbringing by her Italian mobster dad and German immigrant mother.
Prior to joining Sales Gravy, Gina founded and operated Carolina Improv Company, an improv comedy school and theater, in addition to Pivot10 Results, a sales training company. Thanks to this podcast, Gina was able to “stalk” her business role model Jeb Blount and convince him to hire her … and sponsor this podcast!
More About Susanna
After graduating from Cambridge University in Music and Education, Susanna took her first sales role selling advertising space on websites.
She’s always been intrigued by the unfair negative stigma associated with sales and the way that after their initial excitement to work in sales, people will do everything they can to avoid actual prospecting.
With 14 years of experience in recruitment, Susanna
Susanna decided to become a Sales Gravy Master Trainer because Sales Gravy’s vision matches her own beliefs and values.
She is committed to providing excellence and dedication to all of her trainees so that they can achieve their goals and succeed in sales.